Privacy Policy
Effective Date: May 21, 2026
You hand us the keys to your digital storefront. You trust us to strip out bad signals, fix broken citations, and restore your local visibility. That requires deep access. It also requires sensitive data.
We wrote this privacy policy to explain exactly what happens to your information when you interact with The GMB Exorcist. We skip the dense legal jargon. We tell you straight.
Information We Collect Directly From You
When you hit our contact page or request a map pack audit, you give us specific details. You provide your name. You provide your business email. You submit the exact URL of your Google Business Profile.
Sometimes you send us a rundown of your recent ranking drops or suspension notices.
We need this information to do our jobs. We cannot diagnose a proximity filter issue without knowing your exact address. We cannot assess your review velocity without seeing your live profile.
You provide this data voluntarily. If you withhold it, we cannot run the analysis. We only collect what we strictly need to evaluate your local SEO standing.
Information We Collect Automatically
You land on our site. Your browser immediately sends us technical data. Our servers log your IP address, browser type, and operating system. We record the exact pages you visit and how long you stay on them.
Google Analytics and Google Search Console run continuously in the background.
These tools drop functional and analytical cookies onto your device. They track your movement across our domain. Our team monitors this data obsessively. We look for friction.
We find out which guides on NAP consistency actually keep readers engaged. We identify which case studies on review spam removal cause people to leave. We use this aggregate data to improve our content quality. We do not use this data to identify you personally.
How We Use Your Business Data
We process your information for highly specific operational reasons. We communicate with you about your project. We deliver your audit reports. We send you invoices.
Our team analyzes your local search presence. We cross-reference your business name, address, and phone number against fifty different data aggregators. We check your profile for malicious edits. We review your Q&A section for keyword stuffing.
We never sell your data.
Lead brokers constantly try to buy lists of suspended businesses. We reject them all. Your vulnerability is not our product. We use your data solely to execute the local SEO campaigns you hire us to run.
Third-Party Access and Data Sharing
We do not operate in a vacuum. We rely on secure third-party infrastructure to run this agency. We share your data with these specific service providers under strict confidentiality agreements.
Our email hosting provider processes our communications. Our CRM software stores your contact details and project notes. Our invoicing platform handles your billing information. We use specialized local SEO software to track your map pack rankings and monitor citation consistency.
We vetted these vendors. We checked their security protocols. We confirmed their compliance with major data protection regulations.
They cannot use your data for their own marketing. They simply provide the plumbing that keeps our agency running. We will surrender data if legally forced by a court order. Aside from extreme legal scenarios, your data stays within our operational ecosystem.
Google Business Profile Access Levels
This requires a specific clarification. When you hire us to fix your local rankings, we require access to your Google Business Profile.
Never give us primary ownership.
We strictly mandate that clients grant us manager access. This gives us the permissions we need to update your categories, respond to reviews, and optimize your service areas. It protects you.
You retain ultimate control of your digital asset. If our working relationship ends, you simply revoke our manager access with one click. We do not hold profiles hostage. We do not merge your data into proprietary agency accounts.
Data Retention Timelines
We keep your data only as long as necessary.
If you submit an inquiry and we determine we cannot help you, we delete your details within ninety days. We do not let dead leads sit on our servers.
Active clients stay in our system for the duration of the engagement. Once we successfully clean up your signals and conclude our contract, we archive your file. We hold basic billing and service records for seven years to satisfy tax and legal requirements.
We purge all sensitive login tokens and manager access permissions immediately upon project completion.
Cookies and Tracking Technologies
You have control over the cookies we use. Your browser allows you to block them entirely. You can clear them at any time.
If you block functional cookies, parts of our site break. Our contact forms fail to load. If you block analytical cookies, you simply become invisible to our Google Analytics dashboard.
We prefer you leave them on so we can improve the site. We respect your choice either way.